How to Start a Resume Writing Service

How to Start a Resume Writing Service
Photo by Amy Hirschi / Unsplash

Starting a resume writing service can be a rewarding and profitable venture, especially if you enjoy helping others succeed in their careers. To ensure you have a clear path to follow, let's dive into the actionable steps needed to go from a business idea to a thriving resume writing service.

Understanding the Business

A resume writing service helps job seekers create professional, polished resumes that stand out to potential employers. You may offer additional services such as cover letter writing, LinkedIn profile optimization, and interview coaching. These documents are critical in shaping first impressions, so your expertise will be highly valued.

Finding Your First 10 Customers

  1. Tap Into Your Network: Start by reaching out to friends, family, and professional contacts who may need resume services or can refer you to someone who does.
  2. Leverage Social Media: Announce your new service on platforms like LinkedIn, Facebook, and Instagram. Join job-seeker groups to identify potential clients.
  3. Offer a Free Workshop: Host a local or virtual workshop on resume writing tips to demonstrate your expertise and attract clients.
  4. Partner with Local Colleges: Collaborate with career services offices at local universities to offer your services to soon-to-be graduates.
  5. Utilize Freelancing Platforms: Websites like Upwork, Fiverr, and Freelancer can connect you with clients needing resume help.

Required Capital to Start

Starting a resume writing service is relatively low-cost. Here's a rough estimation of initial costs:

  • Website Development: $200 - $500 (or use a free platform)
  • Marketing Materials: $50 - $200
  • Software (Microsoft Word, Grammarly): $10 - $30/month
  • Business Registration and Licenses: $50 - $300

Expect to invest around $400 - $1,000 to get started, depending on your choices.

Checking Demand Creatively

Conduct a simple survey using Google Forms and share it in job-seeking forums and social media groups to gauge interest. Alternatively, utilize Google Trends and Keyword Planner to check the search volume for resume writing-related terms to get an idea of demand.

What If There’s No Money?

If funds are tight, consider bartering your services in exchange for what you need, like website development or marketing. Begin with free, organic marketing methods (social media, word-of-mouth). Utilize free tools and software initially.

Big Challenges and Solutions

  1. Differentiating Your Service: The resume writing market is competitive. Offer unique selling points like quick turnaround times, one-on-one consultations, or niche-specific expertise.
  2. Building Credibility: Initially, offer discounted or free services in exchange for reviews and testimonials. Credentials like CPRW (Certified Professional Resume Writer) can also lend credibility.
  3. Managing Workflow: Balancing multiple clients can be taxing. Use project management tools like Trello or Asana to stay organized.

Profit Margins

The industry-standard profit margins for resume writing services typically range from 60% to 70%. If you charge $200 per resume and it costs you $60 to produce, your profit margin is 70%.

Location and Market

While this business isn't location-based, it thrives in areas with high employment competition, such as large U.S. cities. The online nature allows you to serve clients nationwide.

Marketing Methods

  1. SEO & Blogging: Optimize your website for search engines and regularly create content related to job hunting.
  2. Social Media Advertising: Target job seekers on platforms like LinkedIn and Instagram.
  3. Email Marketing: Collect emails through your website and send regular newsletters with job-seeking tips.
  4. Referrals: Offer discounts or incentives for clients who refer others.
  5. Collaborations: Partner with recruitment agencies and career coaches.

Standing Out

To stand out, focus on personalized customer service, high-quality design, and fast turnaround times. Develop specialty services, like industry-specific resumes (e.g., tech, healthcare), to cater to niche markets.

Strategies for Low Cost Startup

  • Freelance Platforms: Start by offering services on Fiverr or Upwork to build a client base without needing a website.
  • DIY Marketing: Use Canva for creating marketing materials and social media posts without hiring a designer.
  • Networking: Attend local networking events to meet potential clients and collaborators.

Increasing Sales

  • Upsell Services: Offer add-ons like cover letter writing, LinkedIn profile optimization, or interview coaching.
  • Cross-Sell: Partner with career coaches and offer bundled services.
  • Subscription Packages: Provide ongoing support packages for clients looking to update resumes regularly.

Funding Sources

Consider small business loans from banks like Chase or Wells Fargo, or apply for grants aimed at small businesses through SBA.gov. Look into crowdfunding platforms like Kickstarter or GoFundMe.

Target Customers and Reaching Them

Your target customers are job seekers, recent graduates, and professionals looking to advance or change careers. Reach them through LinkedIn, universities, local job fairs, and online job-seeking forums.

Financial Aspects

  • Fixed Costs: Website hosting, software subscriptions, business licenses.
  • Variable Costs: Marketing expenses, hiring freelance writers, content creation.
  • Financial Risks: Fluctuating demand and cash flow management. Mitigate these by maintaining a good balance of fixed and variable costs.

Resource Requirements

-Human: Skilled writers, a marketing specialist, a customer service rep.
-Financial: Initial capital as outlined, plus a cushion for unexpected expenses.
-Technical: Reliable computer, resume writing and design software, website.

Register your business with your state, obtain any necessary local business licenses, and ensure you’re compliant with GDPR for handling client data.

Skills for Success

Strong writing and editing skills, familiarity with ATS (Applicant Tracking System) software, interpersonal skills for client consultations, and basic marketing know-how.

Need for Advisors

Advisors can be beneficial, especially those with expertise in the job market or career coaching. Join professional organizations like the National Résumé Writers' Association for support and resources.

Key Risks and Timing

  • Biggest Risks: Market saturation, failure to continually update industry knowledge.
  • Is Now the Right Time?: Absolutely. With the current unpredictable job market, more individuals are seeking professional help.

External Factors Supporting the Business

Job market volatility, increasing importance of digital presence, and competitive hiring practices make now a great time to start this business.

Addressing Common Challenges

  • Keeping Up with Trends: Regularly attend industry seminars and participate in webinars.
  • Managing High Demand: Use scalable services or hire freelance writers during peak times.
  • Client Acquisition: Investing time in SEO and consistent social media presence.

Engaging on Platforms

Build a strong presence on LinkedIn, Instagram, and even TikTok. Share success stories, tips, and behind-the-scenes content to engage potential customers.

Minimizing Upfront Investment

  • Free Tools: Utilize free apps like HubSpot CRM for managing customer relationships and Canva for marketing materials.
  • Networking: Leverage your existing contacts and expand your network through professional events.

Conclusion

Starting a resume writing service requires a combination of industry knowledge, marketing savviness, and excellent customer service. While the journey can be challenging, the demand for high-quality resumes remains robust, making this a promising venture. By focusing on building your presence, finding your niche, and being resourceful, you can set a foundation for a successful business. Now’s the perfect time to take those first steps and watch your business grow!